Policy

Privacy

When you purchase from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

 

Warranty

Limited Warranty period of 1 year.

 

Exchanges (if applicable)

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer exchange. We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at shop@lidar.jp and send your item to this address.

To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your exchanges, we require a receipt or proof of purchase.

Repair (if applicable)

We provides chargeable repair service beyond warranty period, please contact our local agent.
Japan:
United States: 
China mainland: 

 

Shipping
We are currently ship from our store to such regions only: Japan, China mainland, The United States. For other regions, please use contact form.